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Open Settings > Apply to set how applying works for every job on your careers page. Owners and Admins can change these settings. Apply settings need a hosted plan. Without one, the page shows Hosted hiring only and a View billing button. Each setting saves as soon as you change it. There’s no Save button. To set up the form for one job, like which details to ask for and your screening questions, see The application form.
The Apply page with Confirm applications, Reply-to email, Equal opportunity, and Federal contractor

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Confirm applications

Turn on Confirm applications to make applicants prove they own the email they applied with. It keeps fake and mistyped applications out of your inbox. With it on, here’s what an applicant sees after they submit:
1

Check your email

The apply page shows Check your email. Hotfix emails the applicant a 6-digit code and a confirm link.
2

Enter the code

The applicant types the code on the apply page. The code expires in 15 minutes. The link in the email confirms too, and keeps working for 48 hours.
3

Get a new code if needed

If the code expired or never arrived, the applicant clicks Resend code.
The application reaches your inbox once the applicant confirms. Until then you don’t see it. In Analytics, it counts on the day it was confirmed. Applicants who are signed in to Hotfix search with the same email skip the code. Their application goes straight to your inbox.

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Who sends the code

Hotfix sends the code email for you. It comes from no-reply@hotfix.jobs and shows as your company name followed by “via Hotfix”, like “Acme via Hotfix”. You don’t need Google Workspace connected.

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The Application received email

Everyone who applies gets an email saying you received their application. If Confirm applications is on, it goes out after they confirm. The email uses your Application received template. Edit the wording under Settings > Templates. See Templates. Like the code email, Hotfix sends it from no-reply@hotfix.jobs as “your company via Hotfix”. Google Workspace isn’t needed.

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Reply-to email

Reply-to email decides where candidate replies go when they answer the emails Hotfix sends for your company: the confirmation code and the Application received email.
1

Type an address

Enter an email like hiring@yourcompany.com.
2

Save it

Press Enter or click outside the box.
If the address isn’t valid, you see Enter an email like hiring@yourcompany.com. and nothing saves. Leave the box empty and replies aren’t monitored. The emails then end by telling candidates that replies to this address aren’t monitored. With an address set, they say to reply to reach you.
Email you send from the inbox works differently. It goes out from your own Gmail through Google Workspace, so replies come back to you there. See Integrations.

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Equal opportunity

Turn on Equal opportunity to add a voluntary equal opportunity survey to the end of the apply form. It applies to every job, not one at a time.

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Which jobs show it

The survey shows on:
  • Jobs in the United States, by country or by location
  • Worldwide jobs, with no countries and no locations
A job set only to places outside the United States doesn’t show it.

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What candidates see

A section called Voluntary self-identification at the end of the form. It starts with your company’s equal opportunity statement and explains that the questions are voluntary, are kept apart from the application, and don’t affect how it’s considered. The survey doesn’t ask about disability. Every question also offers I don’t wish to answer, and every question can be left blank. Leaving them all blank doesn’t stop anyone from applying.

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Federal contractor

Federal contractor shows under Equal opportunity while the survey is on. Turn it on only if you hold federal contracts. It adds the veteran self-identification question that VEVRAA asks federal contractors to offer applicants. The question uses the official Department of Labor invitation text, which starts “This employer is a Government contractor”, with the definitions of each kind of protected veteran.

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Where answers show

Answers never show on the candidate record, in the inbox, or anywhere else tied to a person. Your team can’t see one candidate’s answers. Owners and Admins see the totals on the Equal opportunity card in Analytics. The breakdown shows once at least 5 applicants have answered, so a small group can’t point to a person. Gender totals show Female, Male, and I don’t wish to answer, like the EEO-1 report. Non-binary answers count under Not reported. If you turn the survey off later, answers you already collected stay in those totals. When Privacy deletes an application, its answers stay in the totals too, with nothing that points to the person.