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An offer is a letter. It’s your company’s Offer email, filled in with Pay, Start date, and Respond by, sent with the same letter as a PDF. The PDF has your logo and name, the date, the terms, and the letter, with no Hotfix branding.
  • Accepting by reply. The default letter asks the candidate to reply “I accept” with their full name. Recording it accepted keeps that reply as the acceptance and moves them to Hired.
  • Accepting by e-signature. Ask for a signature and the PDF also goes through SignWell: the candidate signs, the sender countersigns, and the signed copy lands on their page and marks the offer accepted. It’s on every plan, with no SignWell account of your own.
  • Declining. Recording it declined moves them back to Interviewing.
  • One open offer per person at a time.
  • No offer page, link, or expiry. The respond-by date is text in the letter. To take an offer back, email the candidate and record it declined.
See Make an offer.