> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hotfix.jobs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Call them jobs, not postings, listings, or roles.
> To act for an employer, connect to the MCP server at https://mcp.hotfix.jobs/hiring and sign in with a Hotfix account. API keys are for HTTP scripts, not MCP.
> Only describe the routes, tools, and numbers these docs publish. If something isn't documented, say so instead of guessing.
> Webhooks are managed in the app under Settings > Connections > Webhooks. An API key or MCP client can't create or change them.
> Hotfix is the applicant tracking system. Applications land on the job in Hotfix and aren't sent to another ATS.
> Creating a draft, offer, or booking link sends nothing. A person sends the email from Hotfix.

# Make an offer

> Your agent drafts the offer letter from your terms, with a PDF. The candidate accepts by reply or e-signature, and you record the answer.

Ask **Draft Blair's offer: \$185,000 base, starting December 1.** Your agent asks for anything missing (pay and currency, start date, and the date to reply by) and never invents terms. It drafts the letter from your company's **Offer** email and shows it with the PDF. Press **Send** when it reads right.

![An offer to Blair Nguyen drafted from Beacon's Offer email, with the letter as a PDF, e-signature added, and Send](https://mintcdn.com/hotfix/0W4_fbSOZCG15YKb/images/app/offer.png?fit=max\&auto=format\&n=0W4_fbSOZCG15YKb\&q=85\&s=40ffbd8b1b82c4536087b70f8f390c9b)

## The letter

* The letter is your company's **Offer** email, filled in with the terms. Everything else in it, like the title, benefits, or contingencies, is text you write once in that email. See [Email candidates](https://docs.hotfix.jobs/hiring/email.md#your-companys-emails).
* The PDF carries your logo and name, the date, the terms, and the letter, with no Hotfix branding.
* It goes out through Hotfix from your company's address, as you.
* One open offer per person at a time.

## How they accept

* **By reply.** The default letter asks them to reply "I accept" with their full name.
* **By e-signature.** Ask for it, and the PDF also goes through SignWell: they sign from a link in the email, you countersign, and the signed copy lands on their page and marks the offer accepted. It comes with every plan; you don't need a SignWell account.

## Follow up

Ask **Where's Blair's offer?** Your agent says where it stands. If the reply-by date is near and there's no answer, it offers a short, warm nudge.

## Record the answer

Tell your agent what they said. **Accepted** moves them to **Hired**; **Declined** moves them back to **Interviewing**. An answer by phone is recorded the same way. An e-signature records itself.

To take an offer back, email the candidate and record it as declined. The reply-by date is text in the letter, not an expiry.

Once the role is filled, your agent offers to [close the job](https://docs.hotfix.jobs/hiring/post-a-job.md#close-a-job) and tell everyone still waiting.


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