> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hotfix.jobs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Product noun is jobs.
> MCP at https://rest.hotfix.jobs/mcp is the hiring contract for agents. Clients sign in with Hotfix; API keys are for HTTP only.
> Do not invent unpublished REST or hiring stats. Webhooks are set up in the app; there is no REST route or MCP tool to manage them.
> Do not mention Greenhouse, Ashby, Quick Apply, or claim.
> Creating a draft, offer, or booking link does not send email.

# Inbox

> Find applicants, filter the list, change statuses in bulk, and save the filters you use most as views.

The **Inbox** lists everyone who applied to your jobs. Open it from the sidebar. Click a row to open that applicant's record. See [Candidate record](/help/candidate-record).

<Frame>
  <img src="https://mintcdn.com/hotfix/y9HLY1uUkJ4veGFS/images/help/inbox-list.png?fit=max&auto=format&n=y9HLY1uUkJ4veGFS&q=85&s=18332fa29aba78ffb2e361db1495d81f" alt="The Inbox list with status, applicant, email, job, applied, updated, feedback, and assignee columns" width="1800" height="1125" data-path="images/help/inbox-list.png" />
</Frame>

## Read the list

Each row is one application.

| Column | What it shows |
| - | - |
| Status | The application's status. Click it to change it. |
| Applicant | The applicant's name. |
| Email | Their email. Hover to copy it. |
| Job | The job they applied to. |
| Applied | When they applied. |
| Updated | When the application last changed. |
| Feedback | An icon when there's [interview feedback](/help/feedback), highlighted when yours is due. Click it to open the feedback. |
| Assignee | The teammate who owns it. Click it to change it. |

When someone applied to more than one of your jobs, they get one row that shows how many jobs. Click it to see each application underneath.

The list starts sorted by **Updated**, newest first. Click **Status**, **Job**, **Applied**, **Updated**, or **Assignee** at the top of a column to sort by it. Click again to flip the order.

The list shows 20 applicants per page. Use the controls at the bottom to page through.

## Statuses

Every application has one status.

| Status | Use it for |
| - | - |
| New | Applied and not reviewed yet. |
| Considering | You're reviewing them. |
| Interviewing | They're in interviews. |
| Hired | You hired them. |
| Rejected | You passed. Rejecting also archives them. |

To change a status, click the status icon on the row and pick a new one. You can also change it from the applicant's record.

Changing a status doesn't email the applicant by itself. Picking **Rejected** opens the **Reject** dialog first, where you choose whether to send a rejection email. See [Reject an applicant](/help/candidate-record#reject-an-applicant). An [automation](/automations) you set up can also send email when a status changes.

An applicant who failed a knockout question lands in **Rejected**. Hover their status to see which knockout they failed.

## Filter the list

Use the controls above the list.

* **Date** narrows to applicants who applied in a range: **Today**, **Yesterday**, **Last 7 days**, **Last 30 days**, **This month**, **Last month**, **All time**, or dates you pick.
* **Filters** opens a menu with the options below.
* **Field** filters by a custom field. It shows when your company has custom fields.

| Filters menu | Options |
| - | - |
| Status | **All statuses**, **New**, **Considering**, **Interviewing**, **Hired**, **Rejected**, **Rejected by knockout** (a knockout question rejected them; these are archived, and this finds them anyway) |
| Activity | **All**, **Interviews** (an interview is booked), **Offers** (an offer is out), **Feedback due from me** (an interview you were on ended and you haven't added feedback) |
| Assignee | **All**, **Mine**, **Unassigned**, or one teammate |
| Source | **Careers page** or **Hotfix search**, or a tracking link's channel: **LinkedIn**, **Indeed**, **Wellfound**, **X**, **Email**, **Referral**, or **Direct (no tag)**. See [Where they came from](/help/candidate-record#where-they-came-from). |
| Show | **Active**, **Archived**, **All** |
| Job | **All jobs**, **My jobs** (jobs whose [hiring team](/help/post-a-job#hiring-team) you're on), or one of your jobs |

Each filter you apply shows as a chip next to the controls. Click the **x** on a chip to remove that filter.

### Filter by a custom field

<Steps>
  <Step title="Click Field">
    Click **Field** above the list.
  </Step>

  <Step title="Pick the field">
    Choose a field from the list. Your company's custom fields live under **Settings** > **Fields**.
  </Step>

  <Step title="Set the comparison and value">
    Pick a comparison if the field offers more than one: **is**, **contains**, **at least**, or **at most**. Then type or pick the value. A **Multi-select** field matches applications that include the option you pick.
  </Step>

  <Step title="Add it">
    Click **Add filter**. Add more fields to narrow the list further.
  </Step>
</Steps>

## Assign an applicant

The assignee is the teammate who owns an application. Click the face in the **Assignee** column and pick a teammate, or **No assignee** to clear it. To see only your own, set **Filters** > **Assignee** to **Mine**, or pick a teammate to see theirs.

## Archive and restore

Archiving hides an application from the default list. Its status stays the same.

<Steps>
  <Step title="Open the row menu">Click **⋯** at the end of the row.</Step>

  <Step title="Archive">
    Click **Archive**, then **Archive** again to confirm.
  </Step>
</Steps>

A message appears with **Undo** in case you archived the wrong one.

To find archived applications, set **Filters** > **Show** to **Archived**, or **All** to see both. To bring one back, click **⋯** on its row and pick **Restore**.

Rejecting an application archives it too. Moving it out of **Rejected** brings it back to the active list.

## Change many at once

<Steps>
  <Step title="Select rows">
    Check the box at the start of each row. Hold Shift and click a second box to select every row in between. The box at the top of the list selects every row on the page.
  </Step>

  <Step title="Pick an action">
    The bar at the bottom shows how many you selected. Choose an action:

    * **Status** sets one status on all of them. **Rejected** opens the **Reject** dialog first.
    * **Assign** sets one assignee, or **No assignee**.
    * **Archive** archives them after you confirm. When **Show** is set to **Archived**, this is **Restore** instead.
  </Step>
</Steps>

Click **Clear** to drop the selection. Changing a filter also clears it.

## Other row actions

Click **⋯** at the end of a row for:

* **Add note** to write a note for your team. It doesn't email the applicant.
* **Email** to open the applicant's record with a new email ready.
* **Copy email** to copy their address.
* **Archive** or **Restore**.

## Saved views

A saved view is a personal bookmark for a set of filters. Your views show in the sidebar under **Inbox**, each with how many applications it matches.

### Save a view

<Steps>
  <Step title="Set your filters">
    Pick the filters you want. **Save view** appears above the list once your
    filters differ from the default and don't match a view you already have.
  </Step>

  <Step title="Click Save view">Click **Save view**.</Step>

  <Step title="Name it">
    Type a name. Optionally pick a color and an icon. Search the icons by name.
  </Step>

  <Step title="Save">
    Click **Save**. The view opens and appears in the sidebar.
  </Step>
</Steps>

The **Date** filter isn't part of a saved view.

### Change a view

To change a view's filters, open it from the sidebar, change the filters, and click **Update view**.

To rename it or change its color or icon, hover the view in the sidebar, click **⋯**, and pick **Edit**. The **Edit view** dialog changes the name, color, and icon. Filters stay as saved.

### Open a view by default

Hover the view in the sidebar, click **⋯**, and pick **Set as default**. The Inbox now opens on that view. Pick **Remove as default** so the Inbox opens on all applications again.

### Delete a view

Hover the view in the sidebar, click **⋯**, and pick **Delete**. This deletes the view only. No applications change.

To hide your views in the sidebar, hover **Inbox** and click the arrow next to it. Click it again to show them.

## Related

* [Candidate record](/help/candidate-record)
* [Applications](/applications) for the same actions over the API and MCP
* [Automations](/automations)


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