> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hotfix.jobs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Product noun is jobs.
> MCP at https://rest.hotfix.jobs/mcp is the hiring contract for agents. Clients sign in with Hotfix; API keys are for HTTP only.
> Do not invent unpublished REST or hiring stats. Webhooks are set up in the app; there is no REST route or MCP tool to manage them.
> Do not mention Greenhouse, Ashby, Quick Apply, or claim.
> Creating a draft, offer, or booking link does not send email.

# Interview feedback

> Rate a candidate after an interview you were on. The rest of the panel's feedback stays hidden until you add yours.

After an interview ends, everyone who was on it adds feedback: a verdict and notes, plus a rating on each of the job's interview criteria if it has them. Feedback lives on the interview, so you can see how each round went.

## Who gives feedback

The panel is the interviewer plus any teammates you checked under **Also in the meeting** when you scheduled it. See [Add more people](/help/interviews#add-more-people). People you added by email aren't on the panel, since they have no Hotfix account.

Feedback opens once the interview's end time passes. A canceled interview takes no feedback.

## Add your feedback

<Steps>
  <Step title="Open the candidate">
    In the inbox, open the candidate's record. See [Candidate
    record](/help/candidate-record).
  </Step>

  <Step title="Click Add feedback">
    When you owe feedback, **Add feedback** is the main button in the details
    panel. You can also click the interview's feedback line, marked **Due**.
  </Step>

  <Step title="Rate the criteria">
    If the job has interview criteria, they're a grid with one row each. Pick
    **Strong no**, **No**, **Yes**, or **Strong yes** on a row, and skip any you
    didn't cover. See [Rate the criteria](#rate-the-criteria).
  </Step>

  <Step title="Pick a verdict">
    Under **Overall**, pick **Strong no**, **No**, **Yes**, or **Strong yes**.
    There's no middle option, so the debrief starts from a clear call.
  </Step>

  <Step title="Add notes">
    Write what you saw. Specific moments help the debrief more than adjectives.
    Notes are optional.
  </Step>

  <Step title="Submit">
    Click **Submit feedback**. It stays greyed out until you pick an overall
    verdict. The rest of the panel's feedback shows right away, at the top of
    the sheet.
  </Step>
</Steps>

To change your feedback later, open the same interview's feedback line. Under **Your feedback**, click **Edit**, make your changes, and click **Save feedback**. **Cancel** takes you back to the panel.

## Rate the criteria

A job can list up to 6 interview criteria, like System design or Communication, each with a note on what good looks like. You set them on the job's **Interviews** tab. See [Interview criteria](/help/post-a-job#interview-criteria).

When a job has criteria, the feedback form lists them under **Criteria**, above **Overall**, as a grid: one row per criterion, with the scale across the top. Rate each on the same scale as the verdict. Every rating is optional, so skip what the interview didn't cover. Click a rating again to clear it. Only the overall verdict is required.

Your form keeps the criteria it was rated on. If someone edits the job's criteria later, your submitted feedback doesn't change, and editing it still shows the criteria you rated. A job with no criteria asks for the overall verdict only.

## Feedback stays hidden until you add yours

While you're on a panel and haven't added your feedback, the sheet tells you who has added theirs and who hasn't, but not what they said. Elsewhere, like the activity feed, their feedback shows as **Hidden** with a lock. This keeps your take your own instead of anchoring on a colleague's.

Teammates who weren't on the interview see every verdict and note, unless the job has a hiring team. See [Who can read feedback](#who-can-read-feedback).

Ratings on the criteria follow the same rule as the verdict.

The activity feed records who added or updated feedback on which interview. Click the row to read that person's verdict, ratings, and notes, or see that they're hidden until you add yours. **Open feedback** opens the whole panel.

## Who can read feedback

If the job has no [hiring team](/help/post-a-job#hiring-team), every teammate can read its feedback, following the rule above.

Once it has one, these people can read it:

* Everyone on the hiring team.
* Everyone who was on that interview, after they add theirs.
* Owners and admins.

Anyone else sees each entry as **Hidden**, with who submitted and when, and a note that only the job's hiring team can read it. Adding feedback doesn't change that, since they weren't on the interview. An API key sees everything.

## Read feedback on the record

Each ended interview gets one line in the details panel, like **Technical on Thu, Oct 1**, with **Waiting on 1** at its end and a mark for each verdict you can read:

| Mark | Verdict |
| - | - |
| Two carets up | Strong yes |
| One caret up | Yes |
| One caret down | No |
| Two carets down | Strong no |

The line says **No feedback yet** before anyone adds theirs, and **Waiting on** how many people still owe it. When yours is due, it's marked **Due** instead.

Click the line to open the panel's verdicts and notes.

### Compare the panel

When the panel rated criteria and you can read their feedback, the panel opens with a table: criteria down the side, one column per person, and **Overall** in the last row. A dash means that person skipped it. A row where the panel splits between yes and no is shaded, since that's usually where the debrief should start.

## Ask Agent about the panel

In the feedback panel, click **Ask Agent** to have Agent sum up how the panel landed: where it agrees, where it splits, and what the notes say. With a candidate's record open, the Agent also suggests **How did the panel land on** them. Agent only reads the feedback you can see, so while yours is due, the rest stays hidden from it too. Agent doesn't tell you to hire or reject; you decide.

## Automate around feedback

Automations can run when feedback is added, when the whole panel is in, or when feedback is overdue. Only a rule on **Panel feedback complete** can check verdicts, and a feedback rule can't reject or email the candidate. See [Automations](/help/automations#triggers). To send feedback to your own tools, use the `feedback.submitted` and `feedback.completed` [webhooks](/webhooks#events).

## Find feedback you owe

* The **Feedback** column in the [Inbox](/help/inbox) shows an icon when an application has feedback. It's highlighted when yours is due. Click it to open the feedback without leaving the inbox.
* Under **Filters** > **Activity**, pick **Feedback due from me** to list only those applications. You can save it as a view.
* The notification bell rings **Feedback due** when an interview you were on ends, and **Feedback overdue** a day later if you still haven't added yours.

## Turn feedback off

Interview feedback is on for every company to start. If your team doesn't collect feedback in Hotfix, an owner or admin can turn it off under **Settings** > **Interview feedback**.

While it's off:

* Nobody can add feedback, and it's hidden from the **Feedback** column and **Feedback due from me** filter in the Inbox, the interviews on the record, and the job editor's **Interviews** tab, where you set [interview criteria](/help/post-a-job#interview-criteria). Feedback already in a record's activity stays there as a line of history, without the verdict.
* Nobody gets **Feedback due** or **Feedback overdue** notifications, and the **Feedback** switch leaves [Preferences](/help/preferences#notifications).
* Automations that run on feedback don't run, and you can't add new ones. Turning feedback back on starts them again.
* The `feedback.submitted` and `feedback.completed` webhooks aren't sent, and Agent and MCP don't offer feedback tools.

Feedback your team already added is kept. Turn it back on and everything comes back as it was.

## Related

* [Schedule interviews](/help/interviews)
* [Candidate record](/help/candidate-record)
* [Inbox](/help/inbox)


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