> ## Documentation Index
> Fetch the complete documentation index at: https://docs.hotfix.jobs/llms.txt
> Use this file to discover all available pages before exploring further.

> ## Agent Instructions
> Call them jobs, not postings, listings, or roles.
> To act for an employer, connect to the MCP server at https://mcp.hotfix.jobs/hiring and sign in with a Hotfix account. API keys are for HTTP scripts, not MCP.
> Only describe the routes, tools, and numbers these docs publish. If something isn't documented, say so instead of guessing.
> Webhooks are managed in the app under Settings > Connections > Webhooks. An API key or MCP client can't create or change them.
> Hotfix is the applicant tracking system. Applications land on the job in Hotfix and aren't sent to another ATS.
> Creating a draft, offer, or booking link sends nothing. A person sends the email from Hotfix.

# Email

> How Hotfix sends your hiring mail from your company's address, where replies go, and what your agent can and can't read.

## Sending

Hotfix sends every hiring email itself, from your company's address on Hotfix's mail domain, as the person who pressed **Send**, like "Maya at Beacon". Nobody connects a mailbox, and anyone on your team can send.

* The email is what was written, then the sender's signature from **Settings** > **Preferences**. There's no Hotfix letterhead.
* A send shows as sending until it's out. If one fails, it keeps the email with the reason and offers **Retry**.
* Your agent never sends. It writes drafts, and a person presses **Send**.

## Replies

Each thread has its own reply address. A reply from the candidate comes back to Hotfix, shows on their page, and is forwarded to whoever last wrote, so it lands in your inbox too. A reply to the Application received email, which nobody on your team wrote, shows on their page only. Answer that forward from your own mail and it goes on to the candidate through Hotfix, from your company's address, so they never see your own.

Auto-replies and spam are dropped. Only threads Hotfix started exist: Hotfix never reads anyone's inbox.

## What your agent can read

Your agent sees what Hotfix sent and that a candidate replied and when, but never what a reply says. You read it in Hotfix or in your inbox, and tell your agent if it needs to know.

## Hotfix's own emails

Hotfix also sends:

* **Application received**, the moment someone applies
* one reminder to book, two business days after an interview link goes out unbooked
* team invites

Your company's emails are under **Settings** > **Emails**. See [Email candidates](https://docs.hotfix.jobs/hiring/email.md#your-companys-emails).


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